SHIPPING YOUR JEWELLERY

Shipping & Delivery:

Want to know how your Lolozy order will be shipped and how long delivery will take? You’re in the right place.

At Lolozy, we carefully pack every order to ensure your jewellery arrives safely and beautifully presented. We ship Australia-wide and to most major international destinations.

Australia Shipping;

All Australian orders are dispatched via Australia Post.

• Free Standard Shipping on all Australian orders over $130.
• Orders under $130 are charged a flat shipping rate at checkout.
• Standard delivery typically takes 2–7 business days, depending on your location.
• Express Post is available at checkout for faster delivery where applicable.

International Shipping;

We ship to most major international destinations using trusted postal and courier services.

• Shipping costs are calculated at checkout.
• Delivery times vary by destination but generally take 7–21 business days.
• Any customs duties, taxes or import fees are the responsibility of the customer.

~Order Processing:

Orders are usually processed and dispatched within 1–2 business days. During peak periods, sales or public holidays, processing times may be slightly longer.

~Tracking Your Order:

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.

~Delivery Information:

Please ensure your shipping address is correct before placing your order. Lolozy cannot be responsible for delays or non-delivery caused by incorrect address details.

~Lost or Delayed Parcels:

If your parcel is delayed or appears to be lost, please contact us. We’ll work with the shipping provider to investigate and help resolve the issue as quickly as possible.

Thank you for choosing Lolozy. We look forward to delivering jewellery you’ll love to wear and cherish.