At Lolozy Store, we value your trust. Protecting your personal information is a priority, and we are committed to handling your data in a secure, transparent, and responsible way.

This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or make a purchase.

Read our full privacy policy below for all the nitty gritty about the data we collect and how it is used. You might also like to read our term of service.

FULL PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lolozy.com 

1. WHAT INFORMATION WE COLLECT

Website Usage Data

When you browse our website, we automatically collect certain technical details such as:

• Your IP address and general location
• Browser type and device information
• Pages viewed and time spent on our site
• Referral sources (how you found us)
  

This data helps us understand user behaviour and improve your shopping experience.

Customer & Order Details

When placing an order or interacting with our store, we may collect:

• Your name
• Billing and delivery address
• Email address and phone number
• Payment details (processed securely)

Important: We never store full payment card details. All transactions are handled through secure payment providers.

2. HOW YOUR INFORMATION IS USED

We use your information to:

• Process and deliver your orders
• Send order confirmations and updates
• Provide customer support
• Detect and prevent fraudulent activity
• Improve website functionality and performance
• Send promotional content (only if you opt in)

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties only to help us use your Personal Information, as described above.

For example, we use Shopify Inc to power our online store. You can read more about how Shopify uses your personal information. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information. You can choose to opt-out of Google Analytics.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. COOKIES & ANALYTICS

Lolozy Store uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyse website traffic and performance
• Support marketing and advertising campaigns                                               “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

4. THIRD-PARTY SERVICES

To operate efficiently, we may share limited data with trusted partners such as:

• Payment processors
• Website hosting and ecommerce platforms
• Analytics and advertising providers

These third parties only access information necessary to perform their services and are required to protect your data.

5. MARKETING & COMMUNICATIONS

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

You can opt out of targeted advertising from these providers:

• Facebook
• Google
• Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

6. DATA SECURITY

We take reasonable steps to protect your information using:

• Secure servers
• Encrypted payment processing
• Restricted access to personal data

However, no system is 100% secure, and we encourage safe online practices.

7. YOUR RIGHTS

You have the right to:

• Request access to your personal data
• Ask for corrections or updates
• Request deletion of your information

To exercise these rights, contact us directly.

8. DATA RETENTION

We retain your information only as long as necessary for:

• Order processing and records
• Legal and accounting requirements

9. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed in countries outside your own, including Australia and other locations where our service providers operate.

10. POLICY CHANGES

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact page or by mail at:

lolozystoreau@gmail.com.  
location: Sydney Olympic Park.NSW 2127